Reviews Of Hydra Hot Tubs and Pools

The Hydra Hot Tubs and Pool team were great. Service was great. Set-up was quick and the instructions spot on! They have been great to work with. High recommend!!!

We just purchased an E5 Eco Spa a week ago. Set up team did a great job on delivery and set up. Answered all of my up front questions had it filled and running in less than 60 minutes. I had a question after they left on programming and sent Rod a quick email question. Not long after he call me instead of responding to email. That is great service. Again only had it a week but my wife and I have enjoyed it every night. We set it up on 110Volts but I will soon convert to 220Volt for faster recovery. We are glad we chose Hydra Hot Tubs & Pools as our provider.

Local Owned Business with Quality Products and Superior Customer Service While the first hot tub received wasn’t perfect, the quality of service and response was beyond expected! As a local business owner myself, I realize you build a majority of your reputation based on your successful outcomes. But just as important to your successes is how you handle the unexpected shortcomings. When our tub needed service and ultimate replacement, the team of Rob,Peter,Jason,Chandler,Clay and Jeremy were unrelenting in their pursuit to make everything right. You will quickly figure out the character and integrity of a business when things don’t go as expected. I can honestly say the ownership and service never let me down during this process. If anything they delivered more than I expected! I appreciate the honesty, respect and professionalism everyone displayed at every encounter.

We bought a used hot tub from them a few months ago. They delivered as promised and set up went smoothly. Tub has been working well. We hope to be in touch soon for a pool this year!