Local Owned Business with Quality Products and Superior Customer Service
While the first hot tub received wasn’t perfect, the quality of service and response was beyond expected! As a local business owner myself, I realize you build a majority of your reputation based on your successful outcomes. But just as important to your successes is how you handle the unexpected shortcomings. When our tub needed service and ultimate replacement, the team of Rob,Peter,Jason,Chandler,Clay and Jeremy were unrelenting in their pursuit to make everything right. You will quickly figure out the character and integrity of a business when things don’t go as expected. I can honestly say the ownership and service never let me down during this process. If anything they delivered more than I expected! I appreciate the honesty, respect and professionalism everyone displayed at every encounter.