Had our Hot Tub delivered Friday and wired on Saturday. Noticed a leak after we turned it on. Called Pete immediately and Sunday morning Jason came out to fix it. (Turns out it was just a loose connection that needed tightened). The delivery crew was pleasant, considerate and helpful. Hydra has been a pleasure to work with so far. Highly recommend.
We are thankful for the staff at the Rock Hill location for just taking the time to answer our questions. Very good customer service. Thank yall.
Rachael and crew do a great job cleaning our pool. We also but our chemicals from them. Excellent customer service.
Chandler, the pool tech is a great person who helps you with any and all question you have about your pool and it's operation. And he always calls you back with solutions. Just like the entire staff at hydro, makes you feel like a part of the hydro family
We had our pool put in last year by Hydra Hot Tubs and Pools and they were great! When we reopened our pool this spring we discovered a leak. The ground was staying wet on one side of our deck. We call Hydra and they sent field technician Chandler and Mike out to check it out. Chandler was able to find to pin holes below the skimmer and repaired them. These guys are great! Hydra is the best company to work with. They just put in a pool for our neighbors two weeks ago and they love them too.